Central Padel Dubai

Terms and conditions

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At www.centralpadel.ae, accessible from www.centralpadel.ae, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.centralpadel.ae and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.centralpadel.ae. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
Log Files

www.centralpadel.ae follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, www.centralpadel.ae uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of www.centralpadel.ae.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.centralpadel.ae, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that www.centralpadel.ae has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

www.centralpadel.ae’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Governing Law policy – UAE

To ensure transparency and legal clarity, we want you to know that any purchase, dispute, or claim arising out of or in connection with our website will be governed and construed in accordance with the laws of the United Arab Emirates (UAE). This underscores our commitment to operating within the legal framework of the UAE.

Ensuring Legal consistency

This choice of governing law aims to provide a consistent and clear legal foundation for all transactions carried out on our e-commerce platform. It promotes fairness and clarity in any potential disputes that may arise.

At Central Padel Dubai, we prioritize transparency and compliance with legal standards. If you have any questions or require further information about our governing law and jurisdiction, please feel free to reach out to our dedicated customer support team.

Payment Methods, Accepted Card Types, and Currency

At Central Padel, we strive to make your booking experience seamless and convenient. To ensure hassle-free transactions, we offer multiple payment options and accept various card types. Here’s what you need to know:

Payment Methods:

We understand the importance of flexibility when it comes to payments. That’s why we offer secure online payment options for your convenience. Whether you’re booking a court, purchasing equipment, or registering for an event, you can complete your payment with ease.

Accepted Card Types:

Central Padel proudly accepts Visa and Mastercard credit and debit cards. These widely recognized card types offer a secure and efficient way to make payments. Whether you’re using a Visa or Mastercard, rest assured that your transaction is protected by industry-standard security measures.


Our primary currency for transactions is the United Arab Emirates Dirham (AED). This local currency is used for all payments made on our website. By conducting transactions in AED, we ensure clarity and transparency in pricing, making it easier for you to plan and budget for your padel-related activities.

At Central Padel, we prioritize the security of your financial information and strive to provide a smooth booking experience. Feel confident knowing that your payments are processed securely and efficiently. If you have any questions or need assistance with your payment, our dedicated support team is here to help.

Refund Policy for Central Padel Dubai

At Central Padel Dubai, we are committed to providing you with a memorable and satisfying experience. We understand that sometimes circumstances may require you to seek a refund for your booking. Please read our refund policy carefully to understand the terms and conditions associated with refunds.

1. Booking Cancellation

1.1. If you need to cancel your booking, we request that you notify us as soon as possible. Cancellations made within 24 hours of the scheduled booking time may be eligible for a full refund.

1.2. Cancellations made after the 24-hour window may not be eligible for a full refund. However, we understand that unexpected situations may arise, and we will consider each case individually to determine if a partial refund can be provided.

2. Refund Eligibility

2.1. Refunds will be issued based on the following criteria:
– Cancellation within 24 hours: Full refund (excluding any transaction fees).
– Cancellation after 24 hours: Eligibility for a partial refund will be determined on a case-by-case basis.
– No-shows: No refund will be provided for no-shows.

2.2. Central Padel Dubai reserves the right to refuse a refund request if the booking was made through a third-party platform. In such cases, customers are advised to refer to the refund policy of the respective platform.

3. Refund Process

3.1. To request a refund, please contact our customer support team via email at info@centralpadel.ae or by phone at +971 547064955.

3.2. Provide the following information when requesting a refund:
– Your name
– Booking date and time
– Booking reference number

3.3. Our team will review your request and respond as quickly as possible, typically within 24 hours.

4. Refund Timeframe

4.1. Once your refund request is approved, the refund will be processed within 48 hours. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

5. Contact Us

If you have any questions or concerns about our refund policy, please don’t hesitate to contact us. We are here to assist you and ensure that you have a great experience at Central Padel Dubai.

6. Policy Updates

Central Padel Dubai reserves the right to make changes to this refund policy at any time. Any updates will be posted on our website, and it is your responsibility to review the policy periodically.

Thank you for choosing Central Padel Dubai. We look forward to serving you and providing you with an exceptional padel experience.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.centralpadel.ae does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.